Medical and marketing communication solutions

From strategy and advocacy development to disease and brand-led education, we provide solutions for both marketing and medical teams through all aspects of medical communications.

Medical and marketing communication solutions

From strategy and advocacy development to disease and brand-led education, we provide solutions for both marketing and medical teams through all aspects of medical communications.

Who are Vivari Communications?

Established in 2015 and led by Kate, Vivari Communications is a medical communications agency with extensive experience in the health and pharmaceutical sector. We have a flexible and focussed approach so whatever your challenge, we generate fresh solutions and engage the right people to deliver the right outcomes.

What makes Vivari Communications different from other medical communication organisations?

Today the demands of patient care and demands on capacity mean scientific and technical knowledge alone is not enough to make significant change and improve patient outcomes.

Such change requires deep understanding of current healthcare practices and insights of the real world.

That is why with any project we engage the right healthcare stakeholders from the very start to ensure solutions are based on insight and experience and have a positive impact for healthcare professionals, for patients and for your organisation.

More than delivering projects on time and on budget, we are passionate about our work so it’s not just the outcome that is outstanding, but the delivery throughout.

Driven to deliver work that is exceptional in quality and has a real benefit, our commitment to clients cultivates longstanding relationships.

What makes Vivari Communications different from other medical communication organisations?

Today the demands of patient care and demands on capacity mean scientific and technical knowledge alone is not enough to make significant change and improve patient outcomes.

Such change requires deep understanding of current healthcare practices and insights of the real world.

More than delivering projects on time and on budget, we are passionate about our work so it’s not just the outcome that is outstanding, but the delivery throughout.

Driven to deliver work that is exceptional in quality and has a real benefit, our commitment to clients cultivates longstanding relationships.

Services

We use communication to move people to positive action and improve outcomes across 4 stages:

Insights

Our vast network of healthcare professionals allows us to develop comprehensive insights through a range that can include:

Facilitating advisory boards and working groups
Conducting in-field one-on-one interviews
Engaging in telephone and video interviews
Providing comprehensive environmental overviews
Stakeholder mapping
Cost of care analyses

Strategy development

Vivari Communications brings robust strategic planning expertise and collaborates closely with key stakeholders to develop effective plans tailored to achieve your objectives.

We specialise in crafting bespoke solutions, ensuring nothing we deliver is “off-the-shelf”. Our expertise includes developing:

Stakeholder engagement and evolution strategies
Creative collaboration plans
Comprehensive brand plans
Targeted communication strategies

Execution

Vivari Communications collaborates effectively with key stakeholders to create tailored, innovative solutions designed to achieve your objectives. As stakeholder needs evolve and strategies for influencing behavioural change advance, our offering continues to grow.

While every solution is custom-built and never a one-size-fits-all approach, our capabilities encompass:

Designing and executing pilot programs
Conducting audits and evaluations
Creating detailed implementation guides
Developing targeted communication strategies, including:
- Case studies
- Talking head videos
- Consensus-building initiatives
- Education

We are dedicated to delivering strategies that are as dynamic and individual as your goals.

Evaluation

Evaluating the effectiveness of what we do and the impact it makes is vital to our and your continued success.

There are many ways we look to evaluate the success of our work with you:

Program evaluation
Audience analysis
Knowledge & attitude surveys
Content effectiveness assessment
Behavioural impact evaluation
Campaign performance metrics
Stakeholder feedback collection
Cost-effectiveness evaluation

Every project is based on insight, developed with the right content in the right format and delivered through the right channels.

Clinical leadership and advocacy

Advocacy and professional relations

The role of professional relations management is one that has even greater significance today when healthcare professionals’ time is stretched to unprecedented levels.

Building meaningful long-lasting relationships with opinion leaders and influencers shouldn’t be left to chance.

Ensuring longevity in these partnerships provides security to pharmaceutical companies knowing that these key customers will remain engaged at strategic and brand level for a long time; and for the customers themselves, long term relationships with a single point of contact are an efficient way for them to engage.

So, do you manage your professional relations in house or outsource to a specialist company?

The perception is often that by employing someone in house to fulfil this key function the relationship stays within the organisation itself when in fact the reality is that the relationship rests with individuals who may leave the organisation and take that relationship with them (perhaps even to a competitor organisation).

Commissioning a professional relations service from a specialist organisation ensures that relationships endure, irrespective of restructures, reorganisations, career progressions, retirement, parental leave of those employed directly by the client company.

Here at Vivari Communications we provide specialist professional relations management that ensures consistent long-term partnerships with key influencers who are happy to engage with us on behalf of pharmaceutical organisations knowing that our collaborations are transparent, consistent and future proof.

A simple solution that works for all. If you would like to discuss how Vivari Communications can help you with professional relations management and advocacy development please get in touch.

The company we keep

Their feedback says it all

Vivari are brilliant at what they do because they offer a complete service to ensure that projects are delivered to an exceptionally high standard, on time and on budget.They have a vast network of highly influential people that they are able to contact at a moments’ notice. They are able to operate with patient groups, medical societies, public bodies and with all levels of personnel within those groups. I always use them to support my team in delivering customer facing activities led from the central office; steering groups, advisory boards, customer-led forums, webinar s with KOLs. In addition to this, they go above and beyond with support and input into strategic planning, bringing the insight they have absorbed from all of their interactions with various levels of stakeholders to help improve our strategic and operational plans.

They are amazing with enabling ideas and bringing them to life with customers in the health service.

Sales and Marketing Lead

Kyowa Kirin, UK and Ireland

I would like to take this opportunity to thank Vivari Communications for the excellent work they have done for Brand X. Brand X has the best advocacy bank of any Lundbeck brand I have worked on and I believe a large part of this is down to the work Kate has done.

Brand Manager

Lundbeck UK

Kate was instrumental in creating and developing relationships with many regional, national and international key opinion leaders and she quickly forged valuable partnerships. Kate is enthusiastic, driven and thoroughly professional so fits the profile perfectly as a lead for Professional Relations.

Sales and Marketing Director

Lundbeck Australia

Over the past 4 years Vivari Communications has become a valued partner in our nascent efforts to enter the UK market to help patient with difficult to treat depression.

It was their experience of advocating for patients that helped LivaNova share powerful and meaningful real patient stories to the wider community ( both for patients and clinicians). We have so far partnered on providing patients video testimonials, all of which have been facilitated by Kate who has the ability to engage and empathise with vulnerable adult patients to make them feel at ease and comfortable to share the very personal and private details of their battle with depression, and their onwards journey with VNS Therapy so that other patients may benefit from their experience.

Our long- term working relationship is based on an obvious joint passion for helping patients and a synergy with the LivaNova core value of “Patients First”

Vivari remains a valued partner in our continuing efforts to empower and enable more patients to gain access to VNS Therapy.

European Senior Market Development and Marketing Manager

LivaNova

I have worked with Kate for over 10 years and she has the fabulous combination of integrity, charisma and skill which makes her a powerful ally – I plan to continue working with her for many years to come.

Jan Procter-King

Managing Editor of the British Journal of Primary Care, Managing Director of Etal Training

We held a wonderful conference for over 100 participants in Cyprus Medical researchers from across the Middle East, came together to present their work. Largely due to the smooth and efficient process of getting this disparate group of people there on time and running the meeting extremely effectively, Kate took all the headaches away.

Everyone commented on how much they appreciated being cared for so personally and warmly by Kate and her associates.

I cannot fault them for their care and attention to every detail before and during the event.

Lord Leslie Turnberg

Academy of Medical Sciences

From the very beginning, you took this initiative to heart and it showed in every single detail.

Your support throughout the journey, your thoughtful coordination with the steering committee, your professionalism in managing logistics, and your care for every aspect of the programme made this Forum not only possible, but truly exceptional.
What we experienced over these one-and-a-half days — the meaningful conversations, the sense of trust in the room, the warmth of the environment was a direct result of the dedication, creativity, and commitment you brought to this project.

You helped to create a space where people could reflect, share openly, and connect deeply with the topic of compassionate care. That is no small achievement, and I am genuinely grateful for the energy, the heart, and the attention you invested.

Thank you for being such a reliable partner, for anticipating needs before they arose, for holding everything together so seamlessly, and for working with such kindness and professionalism.

We could not have done this without you and all your wonderful team – so please also extend our gratitude to them.

We truly hope we can continue this wonderful collaboration in the future.

Head of Oncology Training Europe

Daiichi Sankyo